Privacy Policy

Welcome to InterScribe. Your privacy is important to us. This Privacy Policy explains how InterScribe ("we", "us", or "our") collects, uses, and protects your personal data across our services, including our website at https://interscribe.io and related applications. This policy applies to all users of our Services.

Definitions

• Personal Data: Information about a living individual who can be identified.
• Usage Data: Data automatically collected through your use of our Services.
• Cookies: Small text files stored on your device.
• Data Controller: The entity determining how personal data is processed (InterScribe).
• Data Processor: An entity that processes data on behalf of a Data Controller.

What Data We Collect

We collect two main types of information:

• Information you knowingly and actively provide when you use or participate in our Services (e.g., creating an account, submitting a form, contacting support, or posting content).
• Information automatically sent by your devices, including technical data about your visit and interactions.

Log Data

When you visit our Services, our servers may log standard data automatically provided by your browser or device. This may include your:

• IP address
• Browser type and version
• Device type and OS
• Pages visited and time spent
• Access times and dates
• Referring URLs
• Technical details of any errors encountered

This data may not be personally identifying on its own, but may be combined with other information to identify individuals in certain contexts.

Additional Collection Points

We may also collect data when you:

• Use a mobile device or browser to access our Services
• Contact us via email, support forms, or social media
• Mention or engage with us on external platforms
• Are referenced by other users (e.g., shared files, invites)

We may combine this data with publicly available or third-party-provided information (e.g., business partners or marketing platforms) to improve our Services and personalize your experience.

How We Use Your Data

• Provide, maintain, and improve our Services
• Create and manage your account
• Process transactions and payments
• Respond to inquiries and provide support
• Send administrative or promotional messages
• Monitor usage, detect and prevent abuse or fraud
• Train and improve AI transcription models (consent is implied upon sign-up and continued use of our services)
• Ensure security of passwords and account credentials
• Customize your experience and recommend features
• Comply with legal obligations

We may also use aggregated and anonymized data for research, analytics, and product improvement.

Legal Bases for Processing (for EU/EEA users)

• Contractual necessity
• Legitimate interests
• Consent (e.g. for marketing or AI training)
• Legal obligations

Sharing Your Data

We do not sell your personal information. We may share your data with:

• Subprocessors and service providers under contract (e.g., cloud providers, analytics platforms, payment processors)
• Legal authorities when required by law
• Our affiliates and business partners (only as needed)
• In connection with business transfers (e.g. mergers)
• Marketing and analytics partners (only if consented)

You can request a list of current subprocessors by contacting us.

Cookies and Tracking Technologies

We use cookies to enhance your experience and collect analytics. Types include:

• Necessary cookies
• Preference cookies
• Performance/Analytics cookies
• Advertising cookies

You can manage cookie preferences in your browser or via our cookie settings. We honor "Do Not Track" signals where technically feasible.

User Rights

Depending on your jurisdiction, you may have rights to:

• Access and update your data
• Request deletion
• Restrict or object to processing
• Withdraw consent (e.g., for marketing or AI model training)
• Data portability

To exercise your rights, contact: privacy@interscribe.io

Data Retention

We retain personal data as long as necessary for legal, business, and operational purposes. If your personal information is no longer required, we will delete it or anonymize it unless otherwise required by law.

Children's Privacy

Our services are not intended for children under 13 (or under 16 in some jurisdictions). We do not knowingly collect data from minors. If we become aware that we have collected personal data from a child without verified parental consent, we will delete that data promptly.

International Transfers

Your data may be stored or processed in countries outside your own. We use appropriate safeguards (e.g. standard contractual clauses) when required by law. We ensure personal information is protected in accordance with this privacy policy.

Security Measures

We use industry-standard technical and organizational measures to protect your data. However, no system is 100% secure. You are responsible for safeguarding your account credentials and choosing a strong password.

Organizational Accounts

If you sign up with an email address belonging to an organization (e.g., your employer or institution), we may share certain account data with the organization and allow them to administer or control your access.

User-Generated Content and Community Features

When using the InterScribe mobile app, users may post comments, likes, or add personal notes. These interactions are treated as user-generated content. You are responsible for any information you share. Content you submit may be visible to others depending on your settings or the feature used.

We may moderate, store, or remove content to maintain platform integrity or respond to legal requests. Do not post confidential or personally sensitive information unless intended.

Mobile App Data & Permissions

If you use our mobile app (iOS or Android), we may request permissions for:

• Notifications
• Camera or microphone access (if required for a feature)
• Device ID or location data (for security or personalization)

You may change your permissions at any time via device settings. Usage data may also be collected through SDKs and analytics tools to improve app performance.

Policy Updates

We may revise this policy from time to time. The latest version will always be available at: https://interscribe.io/privacy

Material updates will be announced on our website or via email. Prior versions are available on request.

Contact Information

Data Controller: Icaro Oliveira, InterScribe Toronto, ON, Canada

Email: privacy@interscribe.io